Billing/Payment options

In addition to cash and checks we also accept online payments through Zelle. All payments are due no more than 24 hours after services have been completed. You may choose to receive invoices for any or all of your services, in order for you to receive an invoice we will need a valid email address on file. All late payments will be subject to a $10.00 late fee for every day your bill is left unpaid. All future services will be terminated for any client that leaves a bill unpaid for more than 7 consecutive days.

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Canceling/

Rescheduling

Service preparation and reliability are extremely important to us. We understand that our clients have busy schedules and regularly scheduled clients often plan their day around us, as to not disrupt them we ask that you please make any cancellations or rescheduling no less than 48 hours prior to your scheduled service so we can fill that slot if possible. If we do not receive notice you will be charged a $25.00 cancelation fee to cover our costs. If we arrive at the residence and cannot gain access, no payment is left or we have to leave for any reason you may be charged the full price of your scheduled service. All cancellations or rescheduling must be made via phone call or text message. Should you wish to permanently terminate your services with us (which we hope you don’t) we ask that you please do so via email no less that 48 hours prior to any service you have scheduled.

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Scheduling Additional Services

We offer a variety of add-on services for when your home needs that extra clean. In order to schedule additional time and ensure we have adequate supplies we ask that all additional services be books a minimum of 24 hours prior to your scheduled service. Anything that has not been requested/scheduled at least 24 hours prior to service will not be completed (written/typed lists left at residence for crew members). All additional services will be billed to the email address we have on file after services have been completed.